Are you looking for a commercial cleaning service
that will do more than just the minimum
they think they can get away with?
Read on to discover more about why we are different to the other Glasgow cleaning companies.
Firstly We Don't Usually Take On Cleaning Staff!
That’s right. It may sound strange, but most of our cleaning staff prior to joining us have had NO previous experience of commercial contract cleaning. That means we don't have to get rid of the bad habits they had previously learned out of their system. Instead we can focus on training them to do things right from the beginning. The shortcuts they may have learned from other cleaners lead to low standards.
In addition you will not see a lot of strange faces wandering around your premises.
We have one of the lowest turnover rates of cleaning staff in the area. That means consistency of cleaning for you leading to higher standards for your premises. Keeping staff takes time and commitment from us in recognising and meeting training needs and ensuring staff are happy.
All of our senior managers have been with us since the beginning so have built up considerable experience in interviewing staff looking for positive people who show commitment to doing good work in other areas. The Glasgow Cleaners parent company holds ISO 9001 so have developed clear strong procedures designed to ensure all staff are interviewed in depth with references and background checks being carried in 100% of appointments.
Secondly We Have Cleaning Standards
We work to standards drawn up by British Institute of Cleaning Science (our UK national professional body). This ensures that all our standard procedures are designed to ensure your satisfaction but also your floors and other surfaces are protected and maintained appropriately. Cleaning a surface with the wrong equipment or materials can damage the floor each time leading to expensive restoration jobs.
- Did you know even washing a wooden floor with even plain water
can lead to damage? Yet it is so easy for us to check the seal is still
effective and protecting the floor. Taking this extra five minutes to carry
out a few simple checks could save you hundreds if not thousands of Pounds
(depending on size of floor) on the expense of replacing the floor.
- The wrong choice of vacuum cleaner for your carpets
can lead to dirt and grit remaining behind to damage your carpet in the
long term.
- We have seen floors damaged by using the wrong cleaning chemical or too
strong a solution.
- We are able to strip off the worn out polish on many floors and replace
with effective seals that will protect your floor against damage due to
wear and tear whilst bringing it up like new again.
Yet appropriately trained cleaning staff such as those provided by The Glasgow Cleaners will avoid those expensive mistakes.
Incidently we have ISO 14001 to show we care about the environment as well as caring about cleaning and maintaining your premises.
Thirdly We Provide A Full Cleaning Service
We can provide a full service to our customers to ensure high standards all round. Most of our customers will from time to time require a specialist type of clean. For example we are able to provide:-
- Carpet and upholstery cleaning
- Stripping off the old polish and resealing wooden and thermoplastic floors
- Sealing of stone floors.
- We have also stripped down hotel bars and tables
- Special cleans for builders and shop fitters
- Change of tenancy cleans for landlords
Being on the spot we know your premises and can be trusted to do a through job. Being part of a national company we can draw upon specialist expertise from across Scotland so we can draw up proposals for virtually any cleaning maintenance job.
We’re Obsessed … About SAFETY
Does your cleaning company protect you, the customer, with all the necessary forms of protection?
You know that today, more than ever, you need to hire a service that has a real commitment to safety. Lets face it there are so many rules and regulations needed today you need to know about. All our cleaning Area Managers and Supervisors have a thorough understanding of Health and Safety (including CoSHH) as it relates to our cleaning work.
(We even supply you with a second full copy of our Health and Safety handbook, Cleaning Material Data Sheets and Risk Assessments so you can include them with your own H & S information.)
Whenever we start a new cleaning contract we run through a thorough induction programme with all cleaning staff working on your premises. This ensures our staff are using all necessary safety signs, are aware of where the CoSHH data sheets are stored on your premises in case of emergency and understand your fire alarm procedures etc.
Cleaning Standards and Customer Satisfaction
But the most important difference is that The Glasgow Cleaners measure customer satisfaction in years… not months!
Its important to us that we take the long term view and so should you when you hire a new cleaning service. We are interested in developing a long term relationship with all our new customers just as we have with all our existing customers. Only in this way can we build the trust in each other knowing we are working together to maintain your premises in perfect condition.
We Protect You And Even Give You a 100% Satisfaction Guarantee!
In addition we hold a full insurance protection for you and our staff. The policy includes all potential liabilities including:-
- employers liability,
- public and products liability,
- treatment cover,
- damage to property,
- financial loss,
- loss of keys (including consequential loss)
- misuse of customer telephones and
- fidelity bonding
Whilst we have never had to claim on these policies they are already in place for your protection.
In
the same way The
Glasgow Cleaners offer all our customers a solid 100% customer
guarantee on all our cleaning work.
Well, there they are. Some of the most important things we at The Glasgow Cleaners do to deliver the kind of cleaning you want whilst using the kind of fully trained cleaning professionals you want doing it.
If you have any other questions about what we have to offer or would like a free cleaning estimate/consultation just let us know. You can reach Vicki (our Glasgow Cleaning Manager) on 07967 00 32 40 why not ring her now to find out more about how we can help you.